Returns

Your Satisfaction is Guaranteed

Interested in returning a product? Please refer to our Return Policy Guidelines below then fill out the return form to get started. A customer service representative will be in touch with you shortly to complete your request.

Return Procedures & Policy Guidelines

In our continuing effort to expedite credits to customer accounts the following procedures must be observed to assure your credit memo in a timely manner.

  • Cancellations and returns may be subject to restocking fees.
  • Products must be returned in original packaging with all original pieces, packing materials and manuals.  Please note: Packages and boxes must be in the same condition as originally received and must not have any labels, writing or markings on it.
  • All returns must be requested within sixty (60) days from invoice date. Only those items authorized for return and listed on the credit slip will be credited.
  • Shortages must be called in within three (3) days of receipt of your order.
  • Due to COVID-19 outbreak, all hygiene and janitorial products cannot be returned including, but not limited to, hand sanitizers, antibacterial wipes, toilet paper, facial tissue, disinfectant cleaners, and face masks.
  • Items that have been assembled and/or installed cannot be returned.
  • Specially ordered, customized items and non-stock products cannot be returned.
  • As a health and safety issue, most dated materials, food/beverage items and health/first aid items are not returnable. Please select and order these items carefully.

Thank you for choosing Blaisdell’s! We appreciate your business.
If you have any questions, please call us!
510.483.3600