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Product returns are simple with Blaisdell’s. Please refer to our Return Policy Guidelines below then fill out the return form to get started. A customer service representative will be in touch with you shortly to complete your request. Contact us if you have any additional questions!
Return Procedures & Policy Guidelines
In our continuing effort to expedite credits to customer accounts, the following procedures must be observed to assure your credit memo in a timely manner.
- Cancellations and product returns may be subject to restocking fees.
- Products must be returned in original packaging with all original pieces, packing materials and manuals. Please note: Packages and boxes must be in the same condition as originally received and must not have any labels, writing or markings on it.
- All returns must be requested within 60 days from invoice date for full refunds. Restocking fees apply to returns placed after the first 60 days. Only those items authorized for return and listed on the credit slip will be credited.
- Shortages must be called in within 7 days of receipt of your order.
- Items that have been assembled and/or installed cannot be returned.
- Specially ordered, customized items and non-stock products cannot be returned.
- As a health and safety issue, most dated materials, food/beverage items and health/first aid items are not returnable. Please select and order these items carefully.
Our Blaisdell's team is one call or click away and would love to answer them for you.